Ticketing & Refunds

What can I do if I bought tickets for March 25th - 28th 2020?
All tickets will be valid for the new VidCon Abu Dhabi dates in December 2021, or they can be refunded.  If you have purchased your ticket, you will hav...
Tue, 8 Sep, 2020 at 5:33 PM
Are the ticket(s) I bought for March 2020 valid for the December 2021 event?
They certainly are You will be able to use those tickets to get exactly the same access and benefits at our December 3rd - 6th 2021 event as you would h...
Mon, 15 Mar, 2021 at 10:14 AM
Will the ticket I bought for the March 2020 event have the same access in December 2021?
Yes, all tickets purchased for the March 2020 event will give the ticket holders exactly the same access at the December 2021 event.
Tue, 8 Sep, 2020 at 5:34 PM
Are you refunding tickets bought for March 25 - 28th 2020?
All tickets will be valid for the new VidCon Abu Dhabi dates in December 2021, or they can be refunded.  If you have purchased your ticket, you will hav...
Tue, 8 Sep, 2020 at 5:35 PM
What is the deadline to request a refund for March 25 - 28th 2020 tickets?
We realise the event is a long way off and you may not know if you can make it or not therefore refunds will be possible until 2 months before the event - O...
Tue, 8 Sep, 2020 at 5:36 PM
I bought a Multi-Day ticket, but now that the event is in December 2021 I can only attend on one day. Will the difference be refunded, and how does it work?
The best option in this case would be to request a refund for the weekend ticket, and then purchase a single ticket for the day you would like to attend. Ti...
Tue, 8 Sep, 2020 at 5:37 PM
When will tickets go on sale for VidCon Abu Dhabi December 3rd - 6th, 2021?
Tickets will go on sale early summer 2021.   Subscribe to our email list from the website and keep an eye on our Instagram, Twitter & Facebook to be...
Mon, 15 Mar, 2021 at 10:16 AM